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Frequently Asked Questions
Getting Started
How do I connect my AWS account?
Create a cross-account IAM role in your AWS account and provide the role ARN in your dashboard settings. This ensures secure, temporary access without sharing credentials.
What permissions does AWSDevTools need?
We require read-only access by default. For write operations (like stopping unused instances), we require MFA confirmation and additional permissions.
Is my AWS data secure?
Yes. We never store your AWS data permanently. All processing occurs in-memory, and results are stored in your own AWS account (S3/DynamoDB).
Cost Optimization
How accurate are cost savings estimates?
Our estimates are based on AWS billing data and usage patterns over the last 30-90 days. Most users see 20-40% cost reduction by following our recommendations.
Can I automate cost optimizations?
Yes, you can enable automated actions for specific recommendations like stopping unused instances or deleting old snapshots (requires MFA setup).
Which AWS services are analyzed?
We analyze EC2, RDS, S3, EBS, Lambda, CloudWatch, and 20+ other AWS services for cost optimization opportunities.
Security & Privacy
Do you store my AWS credentials?
No. We use temporary, short-lived credentials (1-hour max) that exist only in memory and are automatically destroyed after use.
What data do you collect?
We only collect metadata necessary for analysis (resource IDs, configurations, costs). Raw data never leaves your AWS account.
Are you SOC 2 compliant?
Yes, we are SOC 2 Type II compliant and undergo regular security audits. View our security page for detailed information.
Account & Billing
How does billing work?
We offer a free tier with 3 essential tools. Premium features and additional tools are available with our paid plans starting at $29/month.
Can I cancel anytime?
Yes, you can cancel your subscription at any time. Your account will remain active until the end of your billing period.
Do you offer refunds?
We offer a 30-day money-back guarantee for new subscriptions. Contact support for refund requests.